The Company shall exercise all possible measures to ensure that any Product booked on the Website is shipped within five (2-5) working days from date of booking of order on the Website subject to successful realization of payment made against the said Order and availability of the Product(s). However, User understands and confirms that the Company shall not be held responsible for any delay in shipment of Product due to circumstances beyond the control of the Company, provided, the Company takes all required and necessary steps to ensure shipment of the Product within above mentioned timelines.
In case User books Order of multiple Products in one transaction, the Company would endeavor to ship all Products together. However, this may not always be possible due to Product characteristics and/or logistics issues. If User purchases multiple Products in single transaction, then all the Products would be shipped to a single shipping address given by User. If User wishes to ship Products to different addresses, then User should book separate orders based on delivery addresses.
Company may choose to deliver the Products through our Service Partners. For the purpose of effecting the delivery, the delivery person may connect with the user before the delivery. As part of the process the delivery person may request you to sign the proof of delivery which needs to be signed and returned to the delivery personnel. Delivery person may in cases where in the delivery is accepted by person other than the one under whose name the order is placed may request such person to show valid identity proof.
- Estimated delivery time 7-10 business days.
- All order processing occurs on business days only, which are Monday through Friday, from 10:00am to 6:00pm.
- Orders placed on Saturdays, Sundays, holidays, or after 6:00pm are processed the next business day.
- We take a lot of effort in making sure that our customers receive products in good condition. But in case someone receives a mal-functioning product, they can ask for a replacement by returning the original product.
- In case our shipment is delayed beyond two weeks after the placement of the order due to unavoidable circumstances, and the user is not able to wait any longer, they can cancel the order and the paid amount will be refunded.